COVID-19 Office Updates

Message #4 (May 12th, 2020)

Dear Patients and family members at Garcia Orthodontics.

State of Current Affairs:

The government mandated closure has been lifted for dental practices to resume elective dental procedure such as orthodontic appointments. This is great news and in this way we will be reopening our office on May 18. As per updated models COVID-19 in our State of Florida continues to see an increase in the projected and confirmed numbers of cases.

Standard Precautions:

In this way we will continue to observe all standard precautions related to infection control practices such as disinfection, sterilization and sanitation. We are proud to announce as we currently stand, we have exceeded the precautions and recommendations from the American Dental Association, American Association of Orthodontists, Florida Dental Association, OSHA and the CDC.

Previous Update:

As per our last update from April 9th the State of Florida had approximately 5,000 diagnosed COVID-19 cases. That was a little over 30 days ago, today the number is approximately 40,982 cases (eight-fold). For updated information please consult these sites; World Health Organizations and C.D.C. The following measures remain at the top of the list. 2 key measures. Wash Your Hands and Social distancing 6 (six) ft apart, also stay at home, avoid any gatherings that are unnecessary and wear facemask any time you go out.

Patient and Appointment Changes:

We are opening next Monday May 18th, these are some of the positive and necessary changes and the things you can expect on your next visit:
  • Please save this Number (305) 596-1722. With this number you will be able to check-in, schedule new appointments and even pay pending balance on your account.
  • Expanded schedule: we will be working non-stop for the upcoming months into the late summer with no breaks to catch up with all the lost clinical days we had to cancel due to the COVID-19 Pandemic.
  • Brushing, Flossing and Rinsing at home is required as the brushing station has been temporarily closed following recommended Federal and ADA protocols to reduce aerosols and splatter.
  • Check in will be done via text messaging to (305) 596.1722 from the outside of the office while conveniently waiting parked and inside your car. There will be an outside sign with instructions displayed. As per Federal and ADA protocols our waiting room is temporarily closed, and we kindly ask our patients and their family members to wait in the car.
  • You will be asked to answer a “Symptoms Questionnaire” via text before allowed to check-in. Those answers will live in the patient’s chart and are part of the medical records. Any Positive or Yes answer will require the patient to be rescheduled to a later time. (not less than 15 days from the date).
  • You are required to bring your own mask. All patients and Parents or guardians entering the office are required to wear a facemask or bandana, unfortunately we cannot provide masks as there is a general scarcity of these critical items. We are adhering to regulations and no exceptions will be granted.
  • If you are coming for the first time for a new patient consult, only one parent or guardian will be allowed to come in with the patient.
  • All patients entering the office will be received by our Ambassador Assistant and will have their temperature measured and any patient with a temperature above of 100.40F will be rescheduled to a later date. (not less than 15 days from the date).
  • If the patient is a Minor, please escort your child to the Front Door of the office and our assistant Ambassador will receive your child at the front door and text you back once the appointment is ready and brief you about the appointment.
  • Social Distancing; we have placed floor decals for social distancing and acrylic shields to make you feel at ease while visiting us.
  • Once entering the office, the patient will be sanitizing and drying their hands at our entry station and proceed to rinse with Listerine or Hydrogen Peroxide before sitting for the appointment.
  • Once the appointment is finished the patient will be instructed to text the office to schedule the new appointment and escorted to the door, in case of a minor the patient and guardian or parent will be asked to receive their child at the front door.
  • Air Quality; we have acquired the most advanced air purification system to maintain our air equivalent to a Medical Grade.
  • Employee Upgrades; Upon your arrival you will be met with the same welcoming smiles, only difference is you will see them wearing a face shield and face-masks, also our employees will answer daily the Symptoms questionnaire and will have temp measured.

Availability & Contact:

Administrative Staff:  
  • via text (305).596.1722 email and phone
  • Monday-Thursday from 9am to 6pm and Friday 9am-5pm ET.
  • We have implemented Texting Capabilities at our office, and this makes communication FASTER and MORE EFFICIENT.
  • email is drgarcia@garciaortho.com
  • You can also call the office at the number above but then again for a faster communication please text us
For more updates check our Website and social accounts Facebook and Instagram

Welcome Back and a virtual hug from

Garcia Orthodontics